Amira Demo Environment — an AI demo build, not affiliated with AUDI AG

Audi

Service

Service & Maintenance

Two service centres, twenty advisors, appointments every thirty minutes.

Monday to Friday 7:30–18:00, Saturday 9:00–13:00. Closed Sundays.

Book a service appointment

What Amira can handle on the phone

Scheduled service

The service that is due, what it covers and what it costs — booked at the end.

“My service is due — when do you have a slot?”

Roadworthiness test

The German roadworthiness and emissions test, done on site — both put on one appointment.

“My inspection sticker expires in November — what do I need to do?”

Seasonal tyre change

Summer to winter, with or without storage — Amira knows whether your wheels are with us.

“I need a slot for the tyre change — you have my winter wheels in storage.”

Parts price & availability

Genuine part, price, stock and lead time — with fitting if you want it.

“What do front brake pads cost for a 2022 A6?”

Accessory with fitting

Towbar, roof rack, all-weather mats — price and fitting slot in one go.

“What does a detachable towbar for the Q7 cost, and can you fit it?”

Warranty & goodwill

What the extended warranty covers, what goodwill covers, and what you pay.

“Is the charger fault still covered by the warranty?”

Your service advisors

Servicezentrum Berlin-Spandau

  • Kai Bräuer+49 30 25555750
  • Sven Riedel+49 30 25555752
  • Dirk Sander+49 30 25555754
  • Ralf Brandt+49 30 25555756
  • Holger Ziegler+49 30 25555758
  • Marco Reimann+49 30 25555760
  • Uwe Grimm+49 30 25555762
  • Bernd Otto+49 30 25555764
  • Frank Winkler+49 30 25555766
  • Torsten Böhm+49 30 25555768

Servicezentrum Berlin-Marzahn

  • Martina Kunze+49 30 25555751
  • Ulrike Vogt+49 30 25555753
  • Nadine Engel+49 30 25555755
  • Yvonne Kuhn+49 30 25555757
  • Anke Haase+49 30 25555759
  • Steffi Barth+49 30 25555761
  • Carolin Löwe+49 30 25555763
  • Jana Sommer+49 30 25555765
  • Doreen Kramer+49 30 25555767
  • Maren Ernst+49 30 25555769