Service
Service & Maintenance
Two service centres, twenty advisors, appointments every thirty minutes.
Monday to Friday 7:30–18:00, Saturday 9:00–13:00. Closed Sundays.
Book a service appointmentWhat Amira can handle on the phone
Scheduled service
The service that is due, what it covers and what it costs — booked at the end.
“My service is due — when do you have a slot?”
Roadworthiness test
The German roadworthiness and emissions test, done on site — both put on one appointment.
“My inspection sticker expires in November — what do I need to do?”
Seasonal tyre change
Summer to winter, with or without storage — Amira knows whether your wheels are with us.
“I need a slot for the tyre change — you have my winter wheels in storage.”
Parts price & availability
Genuine part, price, stock and lead time — with fitting if you want it.
“What do front brake pads cost for a 2022 A6?”
Accessory with fitting
Towbar, roof rack, all-weather mats — price and fitting slot in one go.
“What does a detachable towbar for the Q7 cost, and can you fit it?”
Warranty & goodwill
What the extended warranty covers, what goodwill covers, and what you pay.
“Is the charger fault still covered by the warranty?”
Your service advisors
Servicezentrum Berlin-Spandau
- Kai Bräuer+49 30 25555750
- Sven Riedel+49 30 25555752
- Dirk Sander+49 30 25555754
- Ralf Brandt+49 30 25555756
- Holger Ziegler+49 30 25555758
- Marco Reimann+49 30 25555760
- Uwe Grimm+49 30 25555762
- Bernd Otto+49 30 25555764
- Frank Winkler+49 30 25555766
- Torsten Böhm+49 30 25555768
Servicezentrum Berlin-Marzahn
- Martina Kunze+49 30 25555751
- Ulrike Vogt+49 30 25555753
- Nadine Engel+49 30 25555755
- Yvonne Kuhn+49 30 25555757
- Anke Haase+49 30 25555759
- Steffi Barth+49 30 25555761
- Carolin Löwe+49 30 25555763
- Jana Sommer+49 30 25555765
- Doreen Kramer+49 30 25555767
- Maren Ernst+49 30 25555769